Terms of Use

These Terms and Conditions regulate your use of our website and mobile applications, including the TidyPigeon apps and websites, and the gralovis website, (collectively the “Services”). By accessing or using the Services, you signify that you have read, understood, and agree to be bound by these Terms & Conditions (“Agreement”), whether or not you are a registered user of our Service. We encourage you to completely read all the terms of our services, our privacy policies, our privacy commitment. We are committed to making our Terms and Conditions as clear and concise as possible.

1. INTRODUCTION

We, gralovis insights private limited, (gralovis), welcome you to use TidyPigeon, a free service that makes it easier for you to manage your email accounts. We offer you this tool that cleans your mailbox and automatically deletes/ moves your unwanted mails. This document concerns the use of TidyPigeon only and cannot have the purpose or effect of restricting or substituting other existing documents such as the user data protection policy and the cookie policy. The fact that TidyPigeon is free of charge depends on our ability to finance the service independently of any payment requested from users. This means that its business model is based on the creation, from transactional data recovered from your email account, of data which we offer for sale for statistical purposes to economic operators to enable them to improve their products and services and refine their market knowledge. That gralovis undertakes not to disclose to the latter any data for targeted advertising, profiling, or reidentification purposes.

2. ELIGIBILITY

You may use the Service only if you have a personal email account and if you have not been previously removed from the Service.

3. PURPOSE

The purpose of these general Terms and Conditions is to inform you about how TidyPigeon works, the rules to be obeyed, and the guarantees that you benefit from when using it. These general terms create a mechanism whereby the following rights granted to each party are offset against each other:

  • - The right for the user to benefit from the email account cleaning service free of charge,
  • - The right for gralovis to extract the data listed in the transactional emails received by the user to market anonymized data for statistical purposes.

4. PRIVACY

The privacy of our users is absolutely the most important thing to us.

By using the Service and actively checking the consent box upon initiating the service, you are consenting to have your User Content processed as described in our Privacy Policy and in these Terms and Conditions.

5. PERMISSIONS

You are not allowed to use another User’s account without permission.

You give us permission to access and use your information from that service and to store your log-in credentials for your account.

You must notify us immediately of any breach of security or unauthorized use of your account.

You accept that we will not be held liable for any losses caused by any unauthorized use of your account.

You agree that we may send you notifications regarding activity on our Service to the email address you give us, in accordance with privacy settings.

You consent to using the email address to send you commercial notices, including notices required by law, instead of communication by physical mail.

6. DEFINITIONS

The following definitions are intended to aid your understanding of these general terms:

  • - TidyPigeon: a service made available free of charge to the user by gralovis via Android, iOS, or Web which offers him/her an automatic tool that deletes or moves newsletters and unwanted mails received in his/her email account(s).
  • - User: means any Internet user who has installed TidyPigeon and has signed up for the service for one or more of his/her personal email account(s).
  • - Email account: the email account entered by the user when registering with TidyPigeon which is synchronized with the TidyPigeon tool in order to benefit from the cleaning and newsletter and other unwanted email targeting service.
  • - Cleaning: a process which consists of identifying newsletters and other unwanted mails in your email account by means of targeting tools and filters in order to enable you to delete them or move them out of the inbox.
  • - Transactional email: means the email that is sent automatically and instantly by an online seller to the user to inform him/her of progress in an online purchase (confirmation of order, follow-up and confirmation of delivery, invoice, etc.), send him/her a commercial prospecting message (newsletter) or provide help of any kind (support email) to the user, from which data is extracted by gralovis for the purposes of creating data for statistical purposes.

7. DURATION

These general terms shall enter into force from the time when they are accepted by the User upon creation of his/her TidyPigeon account and until it is finally closed.

8. ENFORCEABILITY

These general terms shall be enforceable upon acceptance by the user when downloading the TidyPigeon service and signing up for it. Any registration with TidyPigeon implies prior and unconditional acceptance of these general terms and conditions, which you are invited to read carefully. If you do not agree to them, we request that you delete your TidyPigeon account. Please note that the applicable general terms are always the latest version accessible via TidyPigeon and that you cannot enforce any previous general terms of use against us. If you are a minor, you shall be regarded as having received permission from your parents or any person holding parental authority before you installed TidyPigeon.

9. REGULATIONS

We shall have no liability for your interactions with other Users.

You agree not to copy, distribute, or disclose any part of the Service, including without limitation by any automated or non-automated “scraping”

You agree to not attempt to interfere with any part of the Service, compromise integrity or security, or decipher any transmissions to or from any aspect of the Service

You agree to not access any content on the Service through any means other than those authorized by gralovis.

You agree to not bypass our measures to prevent or restrict access to the Service, including features that stop copying.

You agree to not take any action that may impose an unreasonable or disproportionately cumbersome load on our infrastructure

You agree to not upload viruses, malware, or other software agents through the Service

You agree to not collect or harvest any personally identifiable information from the Service

Upon termination for any reason, you continue to be bound by these Terms of Service.

10. USER CONTENT

You are solely responsible for the emails you unsubscribe or delete through the Service ("User Content").

You understand and agree it is not possible for gralovis to “undelete” any emails that you chose to delete.

You understand and agree that you may be exposed to User Content that is objectionable, inaccurate, inappropriate to children, or otherwise unsuited to your purpose, and you agree that gralovis shall not be liable for any damages arising from User Content.

11. LICENSES

You are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Service for your personal use only and as permitted by the features of the Service.

We reserve all rights not expressly granted herein in the Service. We may terminate this license at any time.

12. SERVICES AND FEES

This Version of TidyPigeon is free to use.

Additional data charges may apply through your mobile service provider or internet service provider.

13. LOGIN DETAILS

To sign up for TidyPigeon, you identify yourself with your email address and, depending on which email service you use, either the password associated with your email account or the automatically-generated single-use application password. You must check that these login details, i.e. your email address and password where the latter is required, are correct, up to date and complete, and carefully obey the rules laid down by your email service in terms of your selection and updating of login details. Any use of TidyPigeon with your account will be attributed to you. This means that you have sole responsibility for keeping and maintaining the confidentiality of your login details and the acts and conduct of any person who uses your account, even without your knowledge. Therefore, we cannot be held liable for any permanent deletion of letters from your account or in the event of any unlawful or fraudulent use of TidyPigeon.

14. EMAIL ACCOUNT CLEANING FUNCTION

The email account cleaning service consists of TidyPigeon listing your email senders and then allowing you to choose one of the following actions:

  • - keep: this action will make no changes and will keep the sender’s email in the inbox.
  • - delete: this action will move existing emails of the sender from the inbox to the trash bin and will push future emails of the sender to the trash bin as and when received.
  • - unsubscribe: this action will move existing and future emails of the sender from the inbox to a folder named “Unsubscribe”; attempts will be made to stop these emails from being received.
  • - move: this action will move existing and future emails of the sender from the inbox to a folder desired by the user; the user can choose an existing folder or create a new folder for the purpose.

TidyPigeon never deletes letters permanently, they are moved to the trash bin, which enables the user to delete them manually or automatically according to his/her email account settings.

All the actions taken by the user can be later reviewed and changed by the user.

15. STATISTICS CREATION FUNCTION

In exchange for the free provision of the email cleaning service, we use the transactional data extracted from your email account to produce data for statistical purposes for various economic operators. Firstly, we use techniques to filter subjects and email delivery addresses to identify transactional emails, which excludes any personal communication that you have received. Once they have been identified, we use a data extraction tool which enables us to extract the relevant transactional data from each of them, i.e. the data that classifies the transaction. This raw data is then enriched with artificial intelligence techniques which enable us to obtain further information about purchases made, but they do not have the purpose or effect of identifying you in any way, and gralovis uses tested pseudonymization techniques at this stage. This structured data is used to draw up statistical study reports for various economic operators. At this stage it is impossible for you to be identified again.

16. SUSPENSION AND CLOSURE OF ACCOUNT

You can close your account at any time by following the procedure stated in the FAQs. In your account settings, you should select the email address with which you created your TidyPigeon account and click on « Delete this email account ». Closure of your account for any reason ends the synchronization between your email account and TidyPigeon and loss of the benefit of the service offered through it. If it identifies a proven breach by you of these general terms, gralovis reserves the right to suspend your account at any time, temporarily or permanently, without giving notice or formal notice of default.

17. INTELLECTUAL PROPERTY

Installing and using TidyPigeon does not result in any transfer of any kind to the user of intellectual property rights to TidyPigeon or its content.

The TidyPigeon service and all of its components, including trademarks, drawings, models, images, text, photos, logos, software, programs, graphic charters, domain names, icons, slogans, designs or any other information or medium displayed or named on TidyPigeon, without this list being exhaustive, are the exclusive property of gralovis and are protected by the copyright, trademark, patent and any other intellectual or industrial property right that they are recognised as having under current laws. In all cases, we grant you a simple worldwide right to use TidyPigeon for personal purposes for a period limited to the period for which TidyPigeon is installed on your terminal, which will be revoked when you stop using it.

The user shall therefore refrain from any conduct or act which may directly or indirectly infringe intellectual property rights of gralovis.

18. SECURITY

That gralovis shall make its best efforts, in accordance with industry practices, to make TidyPigeon secure and protect it from any fraudulent intrusion or cyberattack whatsoever, and the protection and security measures implemented are of course appropriate to address the risks affecting your data and privacy. However, in view of the exponential nature of technological advances, you acknowledge that TidyPigeon is not immune to unforeseeable events affecting the Internet and its vulnerabilities and that no service is infallible.

If a security breach is detected, we may, at our sole discretion and without notice, suspend TidyPigeon in whole or in part for an indefinite period or take any measure necessary to protect your data and the service.

19. LIMITATION OF LIABILITY

In its provision of TidyPigeon, gralovis is subject to a best-endeavors obligation. You acknowledge that you are the sole and only person with responsibility for your use of TidyPigeon.

You declare that you know and accept the characteristics and limitations of the Internet, operating systems and electronic communication networks and acknowledge that TidyPigeon is subject to the unforeseeable events that are associated with them and the proper operation of your terminal and third-party websites and services of newsletter senders.

You also acknowledge that because TidyPigeon relies on access to your email account, the TidyPigeon service would be unable to operate if this access became impossible for any reason. However, we cannot be liable for any impossibility of accessing or malfunctioning of your email account, you would have to go back to your email service provider.

In accordance with industry practices, we make our best efforts to provide a high-quality, functional and pleasant service, 24 hours a day and 7 days a week, subject to force majeure events, possible breakdowns or maintenance interventions necessary for the proper running of the service.

Consequently, we give no guarantee of continuity in relation to the use of TidyPigeon and we cannot be held liable for failures, slowdowns, interruptions or saturation of the Internet connection or, in general, unavailability of the service, for any reason whatsoever.

TidyPigeon is provided free of charge excluding the cost of an Internet subscription. Under no circumstances can we be held liable for any additional costs resulting from the use of the service, for any reason whatsoever.

20. AGREEMENT IN RELATION TO PROOF

Agreements, clicks or other evidence of your activity and decisions taken in your TidyPigeon account shall be kept in reasonable conditions of security and shall therefore be regarded as proof of communications between us. As such, this provision must be regarded as an agreement in relation to proof.

21. NO WAIVER

If we do not take action in relation to a breach by you, this cannot be construed for the future as a waiver by us of our right to take action to obtain compensation for the breach.

22. NULLITY

If one or more provisions of these general terms is/are found to be void or declared as such pursuant to a law or regulation or as a result of a decision by a court with jurisdiction which has become final, the other provisions shall retain all of their force and effect.

23. APPLICABLE LAW AND COURT WITH JURISDICTION

These general terms are governed by Indian law. The same applies to substantive and procedural rules, regardless of the places where fundamental or subsidiary obligations are performed.

You agree that the Service shall be deemed solely based in and governed by the laws of the Republic of India, and that the Service shall be deemed a passive one that does not give rise to personal jurisdiction over gralovis in jurisdictions other than India. Any claim or dispute between you and gralovis that arises from the Service shall be decided exclusively by a court of competent jurisdiction located in Mumbai, India, unless submitted to an arbitration court as described below.

24. SEVERABILITY

This Agreement, together with any amendments and any additional agreements you may enter into with gralovis in connection with the Service, shall constitute the entire agreement between you and gralovis concerning the Service.

If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

25. CONTACT DETAILS

For any queries with regard to the use of TidyPigeon, you may contact gralovis at the following address: hello@gralovis.com.

26. INDEMNITY

You agree to defend, indemnify and hold harmless gralovis, affiliated companies, and their employees from and against any and all claims arising from your use of and access to the Service, including any violation of this Agreement.

27. NO WARRANTY

To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The service is provided on an "as is" and "as available" basis.

Use of the service is at your own risk.

28. UPDATES TO THE GENERAL TERMS

We reserve the right to amend these general terms at any time so that they take account of improvements to TidyPigeon, the addition of new functionalities or any updates justified by any regulatory changes.

No prior notice of updates to the general terms which have no effect on your rights and obligations will be given, you may read the applicable version in TidyPigeon.

If we make any material changes to this Agreement, we will announce these changes on our Site and notify registered users via email.

Your continued use of the Service after any such changes constitutes your acceptance of the new Agreement.

If you do not agree to abide by these or any future Terms & Conditions, do not use or access the Service.

If you are not a registered user, it is your responsibility to regularly check to determine if there have been changes to this Agreement and to review such changes. This Agreement applies to all visitors, users, and others who access the Service (“Users”).